Service & Support

UTILISING OUR EXPERIENCE TO PROVIDE GUIDANCE AND TECHNICAL DEVELOPMENT

Purchasing a 3D printer is just the beginning. We help businesses proactively consider a range of logistical and operational decisions beyond the specification sheet of the machine itself. As authorised sales and service partner for EOS and AMCM equipment, we go beyond product recommendations, technical training and installation assistance. We provide customers with pre and post sales support, and comprehensive training and consulting packages to ensure that our clients are satisfied with their investment and are fully realising the benefits of AM.

Service & Support

UTILISING OUR EXPERIENCE TO PROVIDE GUIDANCE AND TECHNICAL DEVELOPMENT

Purchasing a 3D printer is just the beginning. We help businesses proactively consider a range of logistical and operational decisions beyond the specification sheet of the machine itself. As authorised sales and service partner for EOS and AMCM equipment, we go beyond product recommendations, technical training and installation assistance. We provide customers with pre and post sales support, and comprehensive training and consulting packages to ensure that our clients are satisfied with their investment and are fully realising the benefits of AM.

Our Australian Service Offering Includes: 

  • installation planning
  • Installation and commissioning of equipment
  • Setup and operation training
  • Build data preparation training
  • Parameter editor training
  • Planned & preventative maintenance visits
  • Reactive and remote support
  • Local stock of powders and consumables (mitigation of supply chain risks)

Lodge A Support Ticket

Submit a support ticket by completing the below form. Our dedicated team of Additive Manufacturing experts will contact you as soon as possible to further discuss your AM machine service, breakdown or issue.



    Lodge A Support Ticket

    Submit a support ticket by completing the below form. Our dedicated team of Additive Manufacturing experts will contact you as soon as possible to further discuss your AM machine service, breakdown or issue.